Questions

GOOD QUESTIONS. STRAIGHT ANSWERS.

How do I get a price?

Tell us a little about your home — ZIP code, approximate size, bedrooms and bathrooms, and how often you'd like service. We'll follow up with a personalized recurring service recommendation and quote.

Do I have to schedule a consultation first?

No. A complimentary home consultation is available if you'd like us to take a closer look, but it's optional.

How often does Prime come?

Most clients choose weekly or every other week. If you're not sure yet, we'll help you decide based on your home and how you live in it.

Will I have the same team?

Consistency is the point. We build your service around your documented Prime Home Standard so every visit looks and feels the same.

Do I need to leave instructions every visit?

No. We capture your preferences and priorities up front, then follow them visit after visit — that's the whole idea.

Is Prime insured?

Yes. Prime Sisters Shine Co. carries insurance for the work we perform in your home or business.

Do you clean businesses too?

Yes. Prime For Business serves dental offices, medical practices, medspas, salons and spas, professional offices and boutique businesses.

What if something isn't right?

Tell us. We'll make it right and update your standard so it doesn't happen again.