Prime Sisters Partners

SHINE & SHARE TERMS

Version 2026-10-01

1. The program

Prime Sisters Partners is the umbrella referral program of Prime Sisters Shine Co. Shine & Share Rewards is the customer referral program.
Program dates and calendar months use the America/Indiana/Indianapolis time zone. Business days are Monday through Friday.

Anyone may apply. Monthly tier benefits activate only after Prime Sisters verifies and links an established recurring customer account to your membership.
Each member receives a unique referral code and link. Rewards have no cash value and are not transferable.

You earn a $25 account credit for each unique new referred household after its first completed, settled, paid cleaning.
One-time and recurring customers qualify for the credit. Only one credit is issued per household.
Credits may be applied to payable cleaning charges, remain available after a tier change, and can never create a negative invoice or a cash payout.

A new, separate household that has completed and paid for two recurring cleanings and remains scheduled, active and current on payments.
Its paid monthly recurring value, after ongoing discounts and recurring rewards, must equal or exceed your monthly plan value before rewards. One-time referral credits are ignored for this comparison.
Monthly value: weekly = visit price × 52 ÷ 12; every other week = × 26 ÷ 12; every four weeks = × 13 ÷ 12; monthly = × 1.
Initial deep cleans, taxes, tips and add-ons do not count toward recurring value. Entirely free accounts do not count.
One-time customers never count toward Shine Insider or Elite Shine VIP.

Zero or one qualifying referral: no monthly tier discount. Two: Shine Insider — 25% off one standard visit per calendar month. Three or more: Elite Shine VIP — one standard visit per calendar month covered. Additional visits remain payable.
Only the highest tier applies; Insider and VIP do not stack. Additional referrals provide a cushion and do not earn additional visits.
Deep cleans, additional visits, extra scope and add-ons remain payable.
Monthly benefits apply to the first eligible standard visit of the month. If that visit is rescheduled within the month, the benefit moves with it. Benefits do not roll over.

Prime Sisters reviews status on the last business day of each month to set the following month's tier, subject to manager approval.
Benefits begin the calendar month after qualification. Changes during an approved reward month affect the following month; service already delivered is never revoked.
Your own overdue balance or paused plan suspends redemption until resolved.

Each household is attributed to one referrer only — the first recorded attribution. Disputed changes require staff review.
No self-referrals, duplicate-household rewards, or indirect/downstream referral rewards. Only direct referrals count.
A referral link alone never awards rewards; Prime Sisters verifies every qualification.
Please share your own link. Don't submit friends' contact details without their permission.

Prime Sisters may update these terms. Changes apply prospectively with clear notice. The version you accepted and any approved exceptions are recorded with your enrollment.
Staff may not promise extra free visits or unlimited free service.